Behavioural Supports Ontario (BSO) focuses on providing quality care for older adults  with complex and challenging mental health, dementia or other neurological conditions.

St. Joseph’s Villa has been the Human Resources lead for this program for Ontario Health West since 2012. The Ministry of Long Term Care’s local investment facilitates the hiring of nurses, personal support workers and other health care providers. These staff are then trained in the specialized skills necessary to support the 86Long -Term Care Homes (LTCH) within Hamilton, Niagara, Haldimand, Brant and Burlington. The BSO trained employees provide necessary support to the LTCHs to assist in managing  care for older adults who are experiencing/ or at risk of experiencing responsive behaviours due to their cognitive impairment.

BSO is a collaboration between Ontario Health West, Alzheimer Society of Ontario, Health Quality Ontario, the Ministry of Health and the Ministry of Long-Term Care.

If you are a LTCH staff member looking to access the BSO LTC team (including the Mobile Social Worker), please use this HNHB referral form.

HNHB Referral Form

If you are a Long-term Care Home staff member looking to access the BSO mobile and scheduled teams that serve long-term care (including the Mobile Social Worker), please use this HNHB referral form.